How to reach the business
The 24/7 dispatch line is the way to reach Wildwood Pro Plumbing. Use it for emergencies, for daytime repairs and for questions about which service fits your problem.
Our listed address is 16721 Main St, Wildwood, MO 63040, which sits on Main Street in the Wildwood Town Center area. Please call before you go anywhere, because the dispatch line is how we reach you. For a written question, email contact@proplumbingwildwood.com. For anything urgent, call instead.
What to have ready when you call
A minute of preparation makes the call faster.
- Your street address.
Include the nearest cross street. Wildwood ZIP codes and town names overlap, so the address matters more than the ZIP.
- What you see.
Where the water is, whether it is clear or dirty, and whether it is moving or standing still.
- Whether the main valve is shut.
If you could not shut it, say so. That changes the urgency.
- Water source.
City water from Missouri American Water or a private well. It tells the plumber which pipes you own.
- Age and type of the equipment.
For a water heater, say gas or electric, tank or tankless, and roughly how old. A photo of the label on the tank helps when the plumber arrives.
- A callback number.
If the call drops, the dispatcher needs a way to reach you.
If it is an emergency, do this before calling
- 1
Shut off the main water valve.
Turn it clockwise. It is usually where the water line enters the house, often in the basement or a utility room.
- 2
Stop using water and drains.
No flushing, no washer, no dishwasher while sewage or water is rising.
- 3
Stay out of wet electrical areas.
Do not touch wet outlets or stand in water near a panel.
- 4
Document what you see.
Take photos before cleanup for your insurer or landlord. This is the moment to mention water damage so the plumber knows how far it spread.
If you smell gas, leave first
Leave the building immediately and go somewhere you cannot smell gas. Once you are safe, call Spire's 24/7 line at 800-887-4173 or 911, then call a plumber. Do not use lights, garage door openers or alarm systems on the way out. Stay out until a gas safety professional says it is safe. Plumbers do not handle gas leaks, and we will not dispatch to one.
Which service do you need?
If you are unsure, start with the symptom. Water pouring from a pipe points toward burst pipe repair, a backing up toilet points toward drain cleaning, and a leaking tank points toward water heater repair. Our services page lists every service by symptom.
We also dispatch beyond Wildwood. See the areas page for Ellisville, Ballwin, Chesterfield and Eureka.
Our address on the map
Questions we hear in Wildwood, MO
No. We are call-only. A dispatcher can ask the questions that matter and get a plumber moving faster than a form can.
Yes. The dispatch line is 24/7, including nights, weekends and holidays.
The address is our listed business address. The dispatch line is how to reach us, so please call first rather than traveling.
We fix the plumbing, not the damage. Drying, drywall, flooring and mold work are handled by restoration and repair companies. Your insurer can point you to one.
Leave the building and call Spire's 24/7 line at 800-887-4173 or 911. Call a plumber only after you are safe and the gas utility has cleared the building.
Have a question this page did not answer? Call (855) 575-2890 at any hour and a dispatcher will talk it through.